Shipping policy

At Madsip, we aim to deliver your coffee fresh and fast across India. We ship all orders through our trusted logistics partner, Delhivery.

Order Processing
Orders are processed within 24–48 working hours after payment confirmation. Orders placed on Sundays or holidays will be processed on the next working day.

Delivery Timeline
Delhi NCR: 2–4 working days
Rest of India: 4–7 working days

Delivery timelines may vary due to weather, courier delays, or remote locations.

Shipping Charges
Shipping charges (if any) will be shown at checkout.
Free shipping may apply on selected orders and offers.

Order Tracking
Once your order is shipped, tracking details will be shared via Email/SMS/WhatsApp.

Failed Deliveries
Please ensure your address and phone number are correct. Orders returned due to incorrect details or failed delivery attempts may attract re-shipping charges.

Damaged or Incorrect Orders
If you receive a damaged, incorrect, or missing item, please contact us within 48 hours of delivery at:

Connect@madsip.coffee

Please share your Order ID along with photos/videos of the package.

Contact Us
For any shipping-related support:
Connect@madsip.coffee

Thank you for choosing Madsip.